Refund Policy
This page is maintained by Yobro! (a unit of MyGeniePlanet Solutions Private Limited) to explain our refund and cancellation rules.
1. Digital Nature of the Product
Yobro! delivers personalized digital content (AI-generated vision boards and coaching output) that is created specifically for you once the generation process begins. Because of this, all sales are generally final once the service has been rendered or the digital product has been delivered.
2. No Refunds for One-Time Purchases
Basic (₹299) and Premium (₹1499) one-time purchases are not refundable after the vision board has been generated or downloaded. Please review the features carefully before completing payment.
3. No Refunds for Yearly Subscriptions
Pro (₹2499/year) and Pro Plus (₹4999/year) subscriptions are yearly commitments. We do not provide partial or full refunds for the current billing period once the subscription is active. You may continue using the service until the end of the paid period.
4. Cancellation
You can cancel your Pro or Pro Plus subscription at any time from your account settings. Cancellation prevents the next yearly renewal; it does not refund the current billing cycle. You will retain access until the end of the active period.
5. Exceptional Cases
If you experience a technical failure that prevents you from receiving any generated output at all, contact us within 7 days of the failed generation. We will investigate and, if confirmed, may offer a re-generation or account credit at our sole discretion. This does not apply to cases where the output simply does not match personal expectations.
6. Contact for Refund Queries
For any refund or cancellation questions, contact us at enquiries@smartysta.com or call +919742062461. We aim to respond within 3-5 business days.